Best FMCG General Trading
Terms & Conditions
Introduction

The following terms and conditions (Terms) apply to the sale by Best FMCG General Trading and the purchase by the Buyer of products agreed to be supplied to the Buyer (Products) from the Proforma-Invoiceto which these Terms are attached (Proforma-Invoice). The contract means the contract for such sale and purchase made up of the Terms and the Proforma-Invoice and all other terms and conditions which are not set out in the contract (including without limitation any terms or conditions which the Buyer purports to apply under any purchase order or otherwise and/or any statement, promise or representation whether implied by statute or made by Best FMCG General Trading or otherwise) are excluded.

Products and Services

The Company offers a range of products and reserves the right to modify or discontinue any product or service at any time without prior notice. The Company shall not be liable to the Customer or any third party for any modification, suspension, or discontinuation of any product or service.

Prices and Payment

The prices for the Company's products and services are quoted in UAE Dirham and do not include shipping fees. Notwithstanding any other provision, title to all Products supplied to the Buyer by Best FMCG General Trading shall remain with Best FMCG General Trading until Best FMCG General Trading has received payment in full for all sums due and owing on any account by the Buyer. Best FMCG General Trading or its agents may enter any premises where the Products are stored to repossess the Products in which the title has not passed.

Delivery

The Company will make every reasonable effort to deliver products to the Customer within the agreed-upon timeframe, but delivery times are not guaranteed. Any times given for delivery are estimates only, and time for delivery cannot be made of the essence by notice. In the event of delayed delivery being attributable (in Best FMCG General Trading’s reasonable opinion) to acts or omissions of the Buyer, Best FMCG General Trading reserves the right to charge the Buyer any additional amounts payable to carriers for demurrage, detention, re-delivery, unloading, excess freight or any other additional expenses.

The risk of damage or loss of the Products shall pass to the Buyer at the point of delivery. Best FMCG General Trading shall not be liable for the following:

  • Claims for damage in transit or for short delivery unless notified to Best FMCG General Trading in writing within 3 days after the arrival of the goods to the Buyer.
  • Best FMCG General Trading shall not be liable for delays or non-delivery caused by acts of God or the elements, strikes, lock-outs, riots, war conditions, accidents, an act of civil, military or government
  • Authority, delay in delivery by third parties, delays in transit, transport shortages, embargo, fires or any like or unlike causes beyond its reasonable control.
Returns and Refunds

The Company may accept returns of certain products within 7 days of delivery, subject to the terms and conditions of our Return Policy. Refunds will be made to the original payment method used to make the purchase. The Company reserves the right to refuse returns or refunds for any reason.

Intellectual Property

The content and materials available on the Company's website, including but not limited to text, graphics, logos, images, and software, are the property of the Company or its content suppliers and are protected by applicable copyright and trademark laws. The Customer may not copy, distribute, display, reproduce, modify, or create derivative works from any content or materials without the prior written consent of the Company.

Limitation of Liability

In no event shall the Company be liable to the Customer or any third party for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages arising from the use of the Company's products and services.

Indemnification

The Customer agrees to indemnify and hold the Company, its officers, directors, employees, agents, and affiliates harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of the Customer's use of the Company's products and services.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of UAE without giving effect to any principles of conflicts of law. Any dispute arising under or in connection with this Agreement shall be resolved exclusively by the courts of UAE.

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